This Payment Policy explains how payments are handled for purchases made on Text Craft. All products are digital templates delivered online for instant access.
Accepted Payment Methods
- Payments are processed securely through Stripe.
- We accept major credit and debit cards (e.g., Visa, Mastercard, American Express, Discover).
- Local payment methods may be available depending on your region (as supported by Stripe).
Payment Terms
- Full payment is required at checkout to access downloads.
- Prices are displayed in our store currency and may include applicable taxes where required.
- After successful payment, your files are available for immediate download and a receipt is emailed to you.
Security
- Stripe is PCI-DSS compliant and uses industry-standard encryption.
- Text Craft does not store your full card details; all card data is handled by Stripe.
Taxes & Invoices
- Any applicable taxes (e.g., VAT) are calculated at checkout based on your location.
- Your purchase confirmation email serves as your receipt. For invoice requests, contact support@textcraft.online.
Failed or Declined Payments
- If a payment fails, the order will not complete and download links will remain unavailable until payment succeeds.
- Please verify card details or try another method. If issues persist, email support@textcraft.online.
Refunds & Cancellations
Because our products are digital and instantly accessible, payments are generally non-refundable once a download link has been issued. For accidental duplicate purchases or technical access issues, contact us within 7 days at support@textcraft.online and we’ll review on a case-by-case basis.
For detailed terms, see our Refund Policy and Terms of Service.
Contact
Questions about billing or payments? Email us at support@textcraft.online.